Refund policy for Quizee:
For participants in multiple choice quiz session: IF any host of a quiz/ examination sets up
fee for the participants, participants have to pay that amount which is nonrefundable.
Teacher/ host registration: If a user registers as a teacher/host, the amount paid for
registration is also nonrefundable.
Refund policy for Hospitalin:
For wallet recharge: Payment to recharge Hospitalin wallet is refundable. If a user pays to
recharge his/her wallet, he/she can withdraw 98% of paid amount, 2% will be deducted as
refund processing fee.
For online appointment activation fee: If a physician pays to activate online appointment,
this amount is nonrefundable.
For Hospitalin: Doctors wallet is credited after successful consultation. Doctor can
withdraw his/her credit amount to personal bKash account.
For Quizee: A host/teacher earns credit through quiz payment by participants. Host/teacher
can withdraw his/her credit amount to personal bKash account.
Refund policy for transaction error:
If a user pays his/her fee to purchase a service/subscription or claims his/her credited
balance from wallet where transaction is successful but due to server error or data
connection error he/she still is unpaid/not subscribed/ not withdrawed at user end, then
he/she can claim full refund without any additional charge. In that case he/she has to submit
a screenshot for transaction message at https://www.hospitalin.org/refund-form .
Any withdrawal of credit or refund may take upto 14 working days.